How much does shipping cost and do you ship internationally?
U.S. orders ship at a flat rate of $4, with orders over $75 receiving free USPS First Class shipping.
International shipping to Canada starts at $10 USD, the United Kingdom starts at $15 USD and Australia starts at $20 USD.
When will my Southern Belle Glitz order ship?
We are a small, independently owned business, so please allow 1 – 3 business days for the processing of your order. We ship orders every week, Tuesday through Friday, excluding National Holidays. We do not ship on Mondays, due to the processing time of weekend orders.
Through which carriers does Southern Belle Glitz ship orders?
All Southern Belle Glitz orders are shipped through USPS (United States Postal Service).
How can I track my order?
Once your order has been marked as ‘shipped,’ you will receive a shipping confirmation and tracking number via your email.
What should I do if my package is lost or stolen?
While all Southern Belle Glitz orders are shipped with a tracking number, we are not responsible for lost or stolen packages once the order has been shipped; this becomes the responsibility of the shipping carrier (USPS). Please contact your local post office if any delivery issues were to occur, since they will be able to best assist you.
What methods of payments do you accept?
We accept PayPal, as well as all forms of credit card payments on our website.
How do I use a coupon/promo code?
Once you reach your Cart, please enter the coupon/promo code in the provided “coupon code” box and hit “Apply Coupon.” Alternatively, you can enter the coupon/promo code at Checkout using the same directions.
What is the Return/Refund Policy?
Please visit our Returns page to view the entire Return/Refund Policy.
Where is Southern Belle Glitz located?
We are located in the heart of Central Kentucky, Lexington.
What is the best way to care for my Southern Belle Glitz jewelry?
While Southern Belle Glitz jewelry is crafted with high quality standards, please keep in mind that it is “boutique jewelry,” and to insure it stays in excellent condition the following suggestions should be kept in mind.
The best way to store your Glitz is within an organized jewelry box, or with each piece placed inside a small plastic zip closure bag. Avoid direct contact with wet substances (such as liquids and creams), to prevent unwanted tarnishing. To keep from accidentally pulling your jewelry on clothing, remember the “last on, first off” rule when getting dressed.
What metals are used in Southern Belle Glitz pieces?
Our jewelry is lead and nickel compliant with some pieces being lead and nickel free; the base metals are typically brass or copper.
Does Southern Belle Glitz offer an affiliate program?
We are planning to relaunch our affiliate program in Spring 2016.
I was not able to find the answer to my question, what is the best way to contact SBG?
You can also write us at SBG.SouthernBelleGlitz@gmail.com or on our social media accounts:
Facebook: www.facebook.com/SouthernBelleGlitz | Instagram: @SouthernBelleGlitz